Which concept is primarily associated with customer-driven value production?

The concept primarily associated with customer-driven value production is lean production. Lean production focuses on creating maximum value for customers by minimizing waste and improving efficiency throughout the production process. It emphasizes understanding customer needs and delivering products and services that meet those needs effectively and efficiently.

Lean production encourages continuous improvement and adaptability, ensuring that resources are used optimally to enhance customer satisfaction. This approach results in products and services that align closely with what customers value, thereby fostering loyalty and driving competitive advantage.

While the other concepts, such as quality control, supply chain management, and operational excellence, contribute to improving overall business performance, they do not emphasize customer value production to the same extent as lean production. Quality control ensures that products meet certain standards, supply chain management focuses on the logistics and flow of goods, and operational excellence aims for overall efficiency and effectiveness. However, lean production directly ties production processes to customer preferences and needs, making it the most relevant choice for customer-driven value production.